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V. Daniel Hunt specializes in creating customized
presentations to match your specific needs; based on his extensive business and
government consulting practice and his management and technology publishing experience.
Topics can be selected from those noted below, or portions of these presentations
can be combined to meet your needs. "Customized Presentations" can be created
for your own unique program requirements. Quality Management
- Trends in Quality Management
- Continuous Process Improvement
- One Step at a Time
- Attitude Is Everything !!!
- Quality Management
for Government Organizations
- The State of Quality in America
- How
to Plan and Implement Your Own Unique Quality Program
- Lessons Learned
in Implementing Quality Management
- Can Your Organization Change ?
- Vision
-- Fact or Fancy ?
- Quality First -- The Key to Survival !
- Benchmarking
Your Performance
- Teams - Can They Work in Your Business
- One
Day at a Time -- Continuous Improvement vs. Radical Change
Customer
Satisfaction - The Service Gap!
- How to Measure Customer
Satisfaction
- What is Customer Satisfaction
- How to Provide Services
"Cheaper, Better, and Faster" !
- Customer Service is Everybody's Business!
Process Mapping - State-of-the-Practice in
Process Mapping
- Introduction to Process Mapping
- Do You Really
Understand Your Business Processes?
- Reengineering Dead or Alive?
- How
To Produce Products "Cheaper, Better, and Faster" !
Business
Process Reengineering - An Introduction to Reengineering
- Reengineering
Your Products
- Reengineering Your Processes
- Reengineering Pitfalls
- Reengineering -- Fad or Fact
- Business Process Reengineering
-- Today
- Top Down Strategy -- Bottom Up Implementation
- The Challenge
of Change
- Can You Look "Outside the Box" ?
Business
Management Improvement - KISS: Keep It Simple Stupid !
- The
Challenge of Change
- Ten Steps to Business Survival
- The Survival
Factors
- Cheaper, Better, and Faster The Game for Today and Tomorrow
To inquire further about our products & services, contact: 
President
and CEO
Technology Research Corporation
5716 Jonathan
Mitchell Road
Fairfax Station, Virginia 22039 USA
(703) 250-5136
(703) 764-9432 (FAX)
E-mail vdh5716@aol.com
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Typical
Program Topics
