Copyright © 1998, 1999,
2000, 2001, 2002, 2003, 2004,
2005, 2006, 2007, 2008, 2009,
2010, 2011, 2012
Technology Research Corporation

Back to Newsletter

Process Improvement and Business Process Reengineering Books

• Thomas H. Davenport, Process Innovation: Reengineering Work Through Information Technology. Order here.
• Michael Hammer and James Champy, Reengineering the Corporation, A Manifesto for Business Revolution. Order here.
• V. Daniel Hunt, Process Mapping—How to Reengineer Your Business Processes, John Wiley & Sons, 1996. Order here.
• H. James Harrington, Business Process Improvement: The Breakthrough Strategy for Total Quality, Productivity, and Competitiveness. Order here.

• Philip B. Crosby, Quality is Free: The Art of Making Quality Certain. Order here.
• Mary Walton, The Deming Management Method. Order here.
• Quality Management For Government—A Guide to Federal, State, and Local Implementation, published by the American Society of Quality Control, 1993. Order here.
• Quality in America, published by Business One Irwin, November 1991 (Hard & Soft Cover). Order here.
• Masaaki Imai, KAIZEN: The Key to Japan’s Competitive Success. Order here.
• J.M. Juran and Frank M. Gryna, Juran’s Quality Control Handbook, Fourth Edition. Order here.
• W. Edwards Deming, Out of the Crisis. Order here.

• John P. Kotter, Leading Change. Order here.
• Noel M. Tichy, The Leadership Engine: How Winning Companies Build Leaders at Every Level. Order here.
• Stephen R. Covey, The 7 Habits of Highly Effective People. Order here.
• J. M. Juran, Juran on Leadership for Quality: An Executive Handbook. Order here.
• Peter R. Scholtes, The Team Handbook: How to Use Teams to Improve Quality. Order here.

• George Stalk, Jr. and Thomas M. Hout, Competing Against Time: How Time-Based Competition is Reshaping Global Markets. Order here.
• The Survival Factor—An Action Guide to Improving Your Business Today, published by Omneo/John Wiley & Sons, 1994. Order here.
• Gary Hamel and C.K. Prahalad, Competing for the Future: Breakthrough Strategies for Seizing Control of Your Industry and Creating the Markets of Tomorrow. Order here.
• Robert C. Camp, Benchmarking: The Search for Industry Best Practices that Lead to Superior Performance. Order here.
• James C. Collins & Jerry I. Porras, Built to Last: Successful Habits of Visionary Companies. Order here.
• David T. Kearns and David A. Nadler, Prophets in the Dark: How Xerox Reinvented Itself and Beat Back the Japanese. Order here.
• Michael L. Dertouzos, Richard K. Lester, and Robert M. Solow, Made in America: Regaining the Productive Edge. Order here.
• Larry Downes and Chunka Mui, Unleashing the Killer Application: Digitial Strategies. Order Here.
• Jack Welch and Janet Lowe, Jack Welch Speaks: Wisdom from the World's Greatest Business Leader. Order Here.

Back to Newsletter